Resort Management (AH&LA)
This course offers a complete approach to the operation of resort properties. Beginning with historical development, details are presented in planning, development, financial investment management and marketing that deal with the unique nature of resort business. The course also examines the future and the impact of the condominium concept, time-sharing, technological change, and the increased cost of energy and transportation.
Managerial Accounting (AH&LA)
The course requires students to analyze and evaluate management accounting techniques in use in the hospitality industry, and to apply these in the business environment
Principles of Macroeconomics
Everything you wanted to know about the world but didn’t know economics could tell you. This course shall study the aggregate of microeconomics variables, such as inflation or deflation, interest rates, gross domestic product (GDP), unemployment, the money supply, and the ways in which those variables influence each other and ultimately, the standard of living in any economy. As a stepping-stone for the International Trade course, this course shall also briefly examine the effect of budget deficits and surpluses, national debt, inflation and exchange rates, as well as the causes of long-term growth and business cycles.
Human Resource Management (AH&LA)
An introduction to the elements of human resources management in the hospitality industry. Focus is on the managerial functions of recruiting, selection, staffing, employee evaluation, discipline, employee retention and ethics.
Communications II
This course builds on the communication skills practiced in the previous courses. Particular attention is given to crisis management and communications, conflict resolution, ethics and communications, case study analysis and presentations. Designed in discrete blocks, these modules will address the conceptual, commercial and philosophical challenges of communications in the modern business environment. Throughout the course, students are also encouraged to assess the cross-cultural communication difficulties they confront especially in the hospitality industry.
Principles of Management
The course is designed to introduce students to how business management disciplines impact on decisions taken in the field of hospitality with a particular focus on resort management. It provides the rudimentary grounding in the areas of strategic planning. These elements are underpinned by the simulation software “HotelSim” with the redevelopment of a resort hotel in the USA.
Organizational Behavior & Leadership
Organizational Behavior is the study of how individuals relate in the workplace and how group and organizational structures affect individual behavior. This course explores issues of coordination, control, leadership and influence, the difference between leadership and management, negotiating adjustments and compromises between divergent interests and players. In addition, the course will examine critical personal characteristics of organizational members, conflict, change, the importance of emotional intelligence and critical thinking skills, the role of teams and personally adapting to various organizational settings. The key question: How do I work with people to make this organization successful?
Management of Information Technologies
This course will introduce students to the concepts and techniques of Web development and design. The course has a strong practical component; students will learn the fundamentals of HTML programming and FrontPage used as a web-designing tool in hospitality management projects.
Revenue Management
This course focuses on the study and application of the concept of revenue management used in the hospitality industry. It traces the issues involved in the effective management of room capacity, discount allocation, duration control, yield measurement, elements of yield management, reservation systems to maximize hotel room revenue, function space, restaurant revenue, golf revenue, demand forecasting and strategies and tactics during high and low demand periods.
Marketing Management
The purpose of this course is to familiarize the student with marketing perspectives, concepts, strategies, approaches and tools to assist in the quest to manage hospitality marketing more effectively and profitably.
French, German or Spanish
In order to prepare our students for the international environment of
the hospitality industry, additional languages are taught at all levels
of the HIM Programs.
